Manilahost Web Services. ("MANILAHOST") respects the privacy of its
customers and visitors to this web site. Your personal information is
only collected, used and disclosed by MANILAHOST in accordance with this
Privacy Policy.
By using our
website or purchasing our Services (as defined below), you are expressly
consenting to and have knowledge of the collection, use and disclosure
of personal information, as identified in this Privacy Policy. Any
changes to our Privacy Policy will be posted on our web site.
1. INFORMATION COLLECTED
We only collect personal information about you when you specifically and
knowingly provide it on our web site or to our customer service
representatives via telephone. If you request information or purchase
domain name, email web hosting or other services (the "Services") you
will be asked to provide personal information. This information may
include your:
2. USE OF
YOUR INFORMATION
MANILAHOST only collects and uses your information for the following
purposes:
-
To
establish and maintain a responsible commercial relationship with
you and to provide ongoing service. For example, when you purchase
Services, we collect information that allows us to confirm your
identity and credit history so that we can accurately bill and
collect payment for the Services.
-
To
understand your needs and preferences. For example, we maintain a
record of the products and services you receive from us, and we may
ask for additional information so that we can serve you better.
-
To
develop, enhance, market or provide products and services. For
example, we analyze how our customers use our products and services,
so that we can understand how to improve them. From time to time,
we may review and analyze your use of our products and services to
help us provide better product recommendations and special offers
that we think will interest you.
-
To
manage and develop our business and operations. For example, we
analyze customer usage of our networks and facilities to help us
manage them efficiently and plan for future growth.
-
To meet
legal and regulatory requirements. For example, we may collect
information in response to a court order.
3.
DISCLOSURE OF YOUR INFORMATION
There are a variety of circumstances where we may need to disclose some
personal information about you. Here are some examples:
We may disclose your personal information to:
-
A person
who, in the reasonable judgment of MANILAHOST, is seeking the
information as your agent. For example, we may provide information
about your account to your legal representative if we are satisfied
that that individual is requesting the information on your behalf.
-
MANILAHOST's contractors or subsidiaries to help us serve you better
and provide you with services.
-
A
company or individual employed by MANILAHOST to perform functions on
our behalf, such as research or data processing.
-
An agent
used by MANILAHOST to evaluate your credit worthiness or to collect
your account.
-
A credit
reporting agency.
-
A public
authority, agent of a public authority or law enforcement agency.
ANY
DISCLOSURE OF YOUR PERSONAL INFORMATION TO A THIRD PARTY IS CONFIDENTIAL
AND THE INFORMATION SHALL BE USED ONLY FOR THE PURPOSE FOR WHICH IT WAS
DISCLOSED.
4. RETENTION OF YOUR INFORMATION
The account or membership information you provide when registering with
us is stored in our secure databases as long as you are a customer of
MANILAHOST. You must notify MANILAHOST if you no longer want your
information to be retained by us. If you contact us with a question or
comment, any information identifying you is only kept long enough for us
to provide you with a response, unless we are required to keep it for a
longer period of time.
Please note that it may be impossible to delete your information
completely without some residual information remaining in our databases.
5. PROTECTION OF YOUR INFORMATION
In order to protect your personal information and your right to privacy,
MANILAHOST:
-
Uses a
Secure Socket Layer (SSL) Server Certificate.
-
Uses servers that are
protected by firewalls, which are frequently updated to enhance
security.
-
Protects the
confidentiality of your personal information when dealing with other
companies.
-
Strives to keep your
personal information as accurate and up-to-date as is necessary for
the purposes identified above.
-
Uses
other appropriate security safeguards with respect to its databases,
computer networks and systems, and
-
Will
honor any request you may make for access to your personal
information.
6. ACCURACY OF
THE INFORMATION AND YOUR ACCESS TO IT
MANILAHOST relies on the accuracy of the information provided by you,
but accepts responsibility for the management and confidentiality of the
personal information it collects. Please contact our Information
Administrator at accounts@manilahost.net
to:
-
Change or confirm your
personal information.
-
Have
your information removed from our databases, or
-
Speak to someone about
MANILAHOST's information-handling practices.
